Frequently asked questions

We do our best to ensure that you receive
your order as fast as possible. After confirmation of your order, the goods are usually ready to shipment between 2-3 weeks, depending on the model. PLS note that during the holiday season, delivery times can be longer than usual

Our prices always depend on the total quantity of your order. More simply, the price will decrease when the order quantity increases. If you would like to get exact pricing, we need quantity, and packaging information of the required products.

Yes, we do offer OEM and ODM services,
allowing us to customize pump products to meet your unique technical and design requirements. Whether you need modifications to an existing product or require an entirely new design, our team is well-equipped to provide tailored solutions. Regarding the handling of customized pump specifications, we work closely with our customers to understand their needs and develop a corresponding plan. The costs and timeframe for customization may vary based on the complexity and scope of the project, but we ensure to provide transparent and competitive custom solutions for you.

Yes, our pump products hold a range of
international certifications, including CE certification, ISO 9001, ISO 14001, 3C certification, ISO 18001, ISO 45001, and more. These certifications serve as clear evidence of our products’ outstanding quality and safety. If you have any inquiries regarding other certifications, please feel free to contact our staff. We are committed to providing you with the necessary information and support.

We generally require a deposit to start production, with the balance due upon shipment. Specific terms can be discussed and agreed upon based on your order details. 

We offer flexible and low MOQs to
accommodate your needs. Whether you require a small batch to test your local market or a customized order to expand your business, we can tailor our production to your requirements. Please contact us to discuss your specifications.